Shipping policy

When will my order be shipped?

Generally before delivery there is a 3-5 day processing time for all orders regardless of their shipping method. However, we strive to ship orders out as quickly as possible.
We process orders from 20:00PM EDT - 11:00AM (+1) EDT on each working day.

Where do you ship to?

Our shipping services extend to major countries worldwide, with expedited delivery available for European and North American destinations.
Please note: Certain orders will be shipped to the cardholder's verified billing address. If we are unable to verify this address, the order will be cancelled without notice. Additionally, certain orders are going to be shipped with signature confirmation (Someone must be available to sign for the package).

Estimated Transit Times

Generally, after delivery, the tracking number will be issued the next day, and 1-2 days after the tracking number is issued, there will be the first track information (the content is probably, the label has been established), and then the second information is generally updated in 7-10 days ( The content is probably, the information of transshipment at your local)
The overall delivery time to USA  is 8~15 days.

Late Shipments

We do not guarantee transit times and shipping fees are nonrefundable through us. 
However, the shipping methods listed below are guaranteed directly through the shipping carrier with certain exceptions. These exceptions are usually weather delays and failed delivery attempts. For more information, please contact the carrier directly. If you feel your shipment was late due to a service failure, a claim can be filed by contacting the shipping carrier:

Order Tracking

Once your order has been shipped, the tracking number will be sent to the email address registered to your account. This information can also be viewed when logged into your account in the "my account" page.

Please do not be alarmed if the delivery confirmation for your package has not updated in a few days. Shipping delivery information has not been updated until the package has reached a sort facility or your local post office. All delivery issues should be addressed with your local post office. 

We try our best to offers speedy and reliable service at a low cost. However, they can and will occasionally make the mistake of mis-routing a package. Unfortunately, these errors are out of our control and we are not responsible for errors or delays by our used carriers.

Incomplete or Incorrect Address Submissions

Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.